If you return your merchandise to one of our stores, we will credit you immediately as follows (subject to our Returns Terms and Conditions):
If you purchased using a credit card or a cheque/debit card we will refund the card that you used. Please make sure that you bring the card that you used to purchase your merchandise with you so that we can process the credit for you, failing which we will have to issue you with a Gift card to the value of your credit.
If you purchased using your MRP money account, we will credit your account or issue you with a Gift Card to the value of your credit;
If you purchased using cash, we will credit you with cash or we will issue you with a Gift card to the value of your credit;
If you purchased using a Gift card we will issue you with another Gift card to the value of your credit;
If you purchased via EFT, we will issue you with a Gift card to the value of your credit.
Note: You will need to bring along your proof of purchase with you (you can either print this from your account profile online or you can bring along the delivery note that would have been included in your delivery parcel).

If you return your order via the Post Office or Courier, then:
We will only process your credit once we have received and processed your return. This may take up to 14 days.
You will only be credited for the merchandise that you have returned if it is in the same condition that it was before it was delivered to you. We will not refund you the delivery cost, and the return cost (in the case of a courier return) will be deducted from the value of your credit.
If you purchased using a credit card or a cheque card we will refund the card that you used.
If you purchased using your MRP money account, we will credit your account or issue you with an electronic Gift Card to the value of your credit;
If you purchased using cash, we will issue you with an Electronic Gift card to the value of your credit;
If you purchased using a Gift card we will issue you with an Electronic Gift card to the value of your credit;If you purchased via EFT, we will issue you with an Electronic Gift card to the value of your credit.