mrpg

MRP 98

• #bot_answers_customer_mood_inquiry
• #bot_answers_customers_negative_mood_response
• #bot_answers_customers_positive_mood_response
• #bot_redirects_customer_agent
• #bot_salutation

View all 98

MRP Home 112

• Are you guys currently hiring?
• Are you guys open on Christmas Day and New Year’s Day?
• Are your stores open?
• Can I buy airtime on my store card?
• Can I change my delivery address if I have chosen door to door or click and collect?

View all 112

MRP Sport 85

• Are your stores open?
• Can I buy airtime on my store card?
• Can I change my delivery address if I have chosen door to door or click and collect?
• Can I pay my account in-store?
• Can I return any merchandise?

View all 85

App Queries 4

• How do I get the MRP APP?
• I don’t want to use my data. #DATAMUSTFALL
• I’m having problems registering on the App / viewing the app?
• Why can’t I download the MRP App?

Deliveries & Returns 1

• How much will delivery cost me?

Gift Vouchers 4

• How do I buy an electronic gift voucher?
• I want to send a Gift to someone. Can I send my purchase to another recipient?
• How do I redeem an electronic gift card?
• How do I redeem a Coupon or Voucher?

Online Orders 12

• Can I change my delivery address if I have chosen door to door or click and collect?
• When are you getting new items online?
• How are you supporting COVID-19 relief efforts?
• What items are we able to shop right now?
• Why were certain items removed from my online order?

View all 12

Product Queries 4

• I have a complaint about something I bought!
• I’m looking for a certain item?
• How do I find out about restocked items?
• Why is your quality so bad?

Stores 11

• Are your stores open?
• What safety measures have you put in place in your stores?
• Do we need to wear face masks in-store?
• Can I pay my account in-store?
• I have a complaint about a store associate/manager/security in-store.

View all 11