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How do I redeem an electronic gift card?
Simply select the merchandise that you wish to buy by adding it to your cart and then proceeding with your checkout. On the Payment page you will be give...
Tue, 28 Jun, 2022 at 2:23 PM
How do I select the right size for me?
Once you have selected the product you want to purchase, you can click on the "View Size Chart" button next to the product image. This will sho...
Tue, 28 Jun, 2022 at 2:23 PM
How do I sign-up for a Newsletter?
Simply choose your preference and provide your email address in the "Sign Me Up for Fantastic Deals" section at the bottom of our website. You ...
Tue, 28 Jun, 2022 at 2:23 PM
How do I supply my proof of income when applying for an account?
We’ve made it so easy for you to submit these documents! Simply send a clear photograph via WhatsApp to 084 484 4845, or email them to newacc@mrpg.com, fax ...
Tue, 28 Jun, 2022 at 2:22 PM
How do you register with 3D Secure / Payer Authentication?
The following banks have pre-enrolled all Visa and MasterCard credit cards. All you need to do is follow the instructions below to check / activate your ...
Tue, 28 Jun, 2022 at 2:23 PM
How does your delivery work?
Great question! You can choose between three super convenient delivery options ranging from R15 to R70. Remember our furniture and large homeware items h...
Tue, 28 Jun, 2022 at 2:22 PM
How long do I have to return an item I bought before lockdown?
You will have 30 days from the date of purchase, excluding any lockdown days to return your item.
Tue, 28 Jun, 2022 at 2:23 PM
How long do I have to return an item?
You will have 30 days from the date of purchase, excluding any lockdown days to return your item. Please note: You can return any merchandise irrespectiv...
Tue, 28 Jun, 2022 at 2:23 PM
How long do payments take to update using the USSD string *120*410#?
You can email all questions about the USSD string to us on mrpqueries@rmcs.co.za and we’ll get back you.
Tue, 28 Jun, 2022 at 2:22 PM
How long does it take for an account to be approved?
It takes between 24 and 48 hours for an account to get approved, provided we have all the relevant documents and information.
Tue, 28 Jun, 2022 at 2:22 PM