MRP

Who can I contact to make payment arrangements?
Call the MRP Contact Centre on 0800547843 and follow the prompts, or email ccollections@mrpg.com for help
Tue, 28 Jun, 2022 at 2:18 PM
Why can’t I download the MRP App?
Our MRP App is currently only available on either Android and Apple smartphones and tablets. – but more are on their way! Check your phone functionality ...
Tue, 28 Jun, 2022 at 2:20 PM
Why do you need proof of income to open an account?
We are governed by the NCA (National Credit Act), which means that by law you have to submit your latest 3 months’ payslips or bank statements. We’ve made i...
Tue, 28 Jun, 2022 at 2:19 PM
Why doesn’t my store stock all the product I see online?
Hope you’re having an awesome day! Each store differs slightly in terms of stock based on the store size. Larger stores tend to carry a wider range whils...
Tue, 28 Jun, 2022 at 2:19 PM
Why has the credit card payment process changed?
We're all about keeping your information secure, that's why we've partnered with Visa and MasterCard to enhance the security of every online ...
Tue, 28 Jun, 2022 at 2:19 PM
Why is your quality so bad?
We are always looking for feedback to improve our quality. If you’ve experienced any issues with a particular item, feel free to send us your details and...
Tue, 28 Jun, 2022 at 2:19 PM
Why was my MRP Money account application declined?
We are so sorry your application was declined. There are so many factors that go into getting your account approved. Why not check with your credit burea...
Tue, 28 Jun, 2022 at 2:20 PM
Why were certain items removed from my online order?
We are so sorry for this. While we’d love to bring you all the items you’ve ordered however we must adhere to the amendments in level 4 regulations and o...
Tue, 28 Jun, 2022 at 2:19 PM