MRP

How much will delivery cost me?
Click + Collect Economy - R5 Door to Door Economy - R45 Get FREE store delivery with Click + Collect economy on orders over R350!
Tue, 28 Jun, 2022 at 2:18 PM
How much will it cost me to return my order?
Returning your order to any one of our MRP clothing stores is totally free. If you choose to return your order via the Post Office, you will be charged s...
Tue, 28 Jun, 2022 at 2:19 PM
How will I be credited for my return?
If you return your merchandise to one of our stores, we will credit you immediately as follows (subject to our Returns Terms and Conditions): If you purc...
Tue, 28 Jun, 2022 at 2:19 PM
How will I be notified when my details are updated on the Credit Bureau?
To get notified and to get the references, please email your request to service@mrpg.com or call 08610 66639.
Tue, 28 Jun, 2022 at 2:20 PM
I didn’t receive a statement, how can I check my account balance?
You can view your balance and statements online by logging in to your account. You can also call us on 08610 66639 and we’ll email or SMS your statement to ...
Tue, 28 Jun, 2022 at 2:19 PM
I didn’t receive a statement. What is my current balance?
You can view your balance and most recent statement online by logging into MRP.com or www.mrpmoney.com. If you can’t get online, simply call us on 08610 ...
Tue, 28 Jun, 2022 at 2:18 PM
I don’t have my original receipt? What can I do?
For your refund to be considered, we need to have some form of proof of payment. If you don’t have your original receipt, bring us a copy of your digital...
Tue, 28 Jun, 2022 at 2:19 PM
I don’t want to use my data. #DATAMUSTFALL
We understand, that’s why we made our MRP App as low usage as possible. Downloading the MRP App from the iTunes App Store only uses 6.3MB and 11.9MB from...
Tue, 28 Jun, 2022 at 2:18 PM
I have a complaint about a store associate/manager/security in-store.
We are so sorry for your recent in-store experience. We pride ourselves in creating a safe and enjoyable environment and work constantly to improve each ...
Tue, 28 Jun, 2022 at 2:18 PM
I have a complaint about something I bought!
Oh, no, that’s not great! Please pop a mail to help@mrp.com with a detailed description of your item and we’ll get a member of our team to investigate fo...
Tue, 28 Jun, 2022 at 2:18 PM