MRP

Can you help? I've forgotten my password!
Sure thing! If you've forgotten your password, simply click on the “FORGOT PASSWORD? link on the "Sign In" page. We will then email you a l...
Tue, 28 Jun, 2022 at 2:18 PM
Do I need to register to shop online?
Yes, you will need to register an online shopping profile, this will make your online experience more personal and convenient. If you are not ready to cr...
Tue, 28 Jun, 2022 at 2:18 PM
Do we need to wear face masks in-store?
Following the level 4 regulations, we ask all our customers to follow the mandatory rules and wear face masks when leaving your home and shopping in our ...
Tue, 28 Jun, 2022 at 2:19 PM
Do you deliver outside the borders of South Africa?
Unfortunately, not. We deliver anywhere in South Africa - to your chosen physical address, or to your nearest MRP store.
Tue, 28 Jun, 2022 at 2:19 PM
Do you have to be employed to open an account?
Yes, to open an account you do need to be employed. You must also be over the age of 18, have a valid ID or Passport, have a fixed telephone number (home or...
Tue, 28 Jun, 2022 at 2:20 PM
Do you offer debit order facilities?
No, we don’t. All payments can either be made in store, via bank deposits or online.
Tue, 28 Jun, 2022 at 2:18 PM
Does my nearest store stock this item?
Please provide us with either a product code or a description of the item you’re looking for and we’ll help you find it. You can also use the MRP App to ...
Tue, 28 Jun, 2022 at 2:19 PM
How are you supporting COVID-19 relief efforts?
We understand that COVID-19 has had a huge impact on our customers and all the people of South Africa. That’s why the Mr Price Group has donated towards ...
Tue, 28 Jun, 2022 at 2:19 PM
How can I apply for a credit limit increase?
Apply for a credit limit increase online or call us on 08610 66639. You will need to submit your latest 3 months’ payslips or bank statements to increases@m...
Tue, 28 Jun, 2022 at 2:19 PM
How can I cancel my online order?
You can cancel your online order by sending an e-mail to help@mrp.com giving us your order number and we will cancel the order for you.
Tue, 28 Jun, 2022 at 2:19 PM